Entertainment should always be fun. pisobet is committed to providing a safe, fair, and enjoyable platform for all Filipino players — with the tools and information you need to stay in control.
Join Responsiblypisobet believes that online entertainment is best enjoyed responsibly. Here is how we support every Filipino player on our platform.
All pisobet players must be at least 21 years of age, in line with Philippine law and PAGCOR regulations. We verify age and identity during registration to ensure no underage individual can access real-money gaming. If we have reason to believe a player is under 21, the account will be suspended immediately pending review. We take this obligation seriously and apply it consistently across all account types. Protecting minors is a non-negotiable part of how we operate.
Players can set daily, weekly, or monthly deposit limits directly from their account settings to help manage how much they spend on the platform. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of at least 24 hours. Reducing a limit, however, takes effect right away. We encourage all players to set limits that reflect their personal budget before they start playing. This tool is one of the most effective ways to keep gaming within a comfortable and affordable range.
Losing track of time is one of the most common ways recreational gaming can become problematic. pisobet provides optional session time reminders that alert you after a set period of continuous play, giving you a natural pause to reflect on whether you want to continue. You can configure these reminders in your account preferences at any time. Taking regular breaks is a healthy habit that keeps gaming enjoyable rather than compulsive. We recommend setting a reminder for every 60 to 90 minutes of play.
If you feel you need a break from gaming, pisobet offers both short-term cool-off periods and longer self-exclusion options. A cool-off period temporarily restricts access to your account for a duration you choose, ranging from 24 hours to 30 days. Self-exclusion is a more permanent measure that blocks access for a minimum of six months and can be extended indefinitely. During any exclusion period, you will not receive promotional communications from us. To request self-exclusion, contact our support team at [email protected].
Your full transaction and gaming history is always available in your account dashboard, giving you a clear and honest picture of your activity over any time period. Reality checks are periodic on-screen notifications that show you how long you have been playing and how much you have wagered in the current session. These prompts are designed to help you make informed decisions rather than playing on autopilot. Reviewing your history regularly is a simple but powerful habit for staying in control. Transparency about your own activity is the foundation of responsible play.
Our player support team is available around the clock to assist with any responsible gaming concerns, account restrictions, or questions about the tools described on this page. You can reach us by email at [email protected], and we aim to respond to all responsible gaming requests within one business day. We treat all such enquiries with complete confidentiality and without judgement. If you are concerned about your own gaming behaviour or that of someone you know, please do not hesitate to reach out. Getting help early is always the right decision.
Gaming should be a source of entertainment, not stress. If any of the following signs feel familiar, it may be time to take a step back and seek support.
Continuing to play in an attempt to recover money you have already lost is one of the clearest warning signs of problem gambling. This behaviour often leads to larger losses and increased financial stress. If you notice yourself doing this, stop playing immediately and use our cool-off tool.
Using money set aside for rent, food, bills, or other essential expenses to fund gaming is a serious sign that gambling has moved beyond entertainment. Healthy gaming should only ever involve money you can genuinely afford to lose without affecting your daily life or the wellbeing of your family.
If gaming is causing you to miss work, neglect family obligations, or withdraw from social activities, this is a strong indicator that it has become a problem. Entertainment should fit around your life, not the other way around. Setting firm time limits and sticking to them is essential.
Experiencing restlessness, anxiety, or irritability when you are unable to play, or when you try to cut down, can indicate a dependency that goes beyond casual entertainment. These emotional responses are worth taking seriously and discussing with a healthcare professional or counsellor.
Feeling the need to conceal how much time or money you spend on gaming from family members or friends is a sign that you may already sense the behaviour has become problematic. Openness and honesty with the people around you is an important part of keeping gaming healthy and in perspective.
You are never alone. These organisations provide free, confidential support for anyone affected by problem gambling in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR maintains a national self-exclusion registry that prevents registered individuals from accessing licensed gaming venues and platforms. If you wish to register for national self-exclusion, you can contact PAGCOR directly through their official channels. This registry is shared across all PAGCOR-licensed operators, providing a comprehensive layer of protection. We fully cooperate with PAGCOR's responsible gaming directives and enforcement.
The Department of Health Philippines operates a 24/7 mental health crisis hotline at 1553, which is available to anyone experiencing emotional distress, including issues related to problem gambling. Trained counsellors can provide immediate support, guidance, and referrals to appropriate treatment services across the country. The service is free of charge and completely confidential. You do not need to be in crisis to call — early conversations can prevent situations from escalating. Reaching out is a sign of strength, not weakness.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling disorder. GA meetings are held regularly in Metro Manila and other major cities across the Philippines, and online meetings are also available for those who cannot attend in person. Membership is free and open to anyone who has a desire to stop gambling. The GA twelve-step programme has helped millions of people worldwide achieve lasting recovery. Connecting with others who understand your experience can be a powerful first step.
Gaming at pisobet is meant to be enjoyable, social, and well within your personal limits. If you have questions about our responsible gaming tools, visit our FAQ page or contact our support team directly. Ready to play? Create your account and set your limits from day one.